Symptoms

Importing a VDS from the ServerDirector to the ResellerDirector

Resolution

Please use the following Sphera Reseller Director API command in order to move a VDS that was created on the ServerDirector to the ResellerDirector:

<API>
<CMD
cmd="import"
type="account"
server="serverdirector_name"
name="vds_name"
reseller="RD_admin_username"
/>
</API>

 *Please refer to RD API documentation for further information.
**For the user and password (when running the formatter) please use the ResellerDirector admin details.