When browsing to the "DNS Header" screen in the VDS CP, the following error is displayed:
"Command get on header failed."
When browsing to the "DNS Records" screen in the VDS CP, an error similar to the following is displayed:
"Can't include file: C:\Program Files\Sphera\ServerDirctor\temp/673ce6d297f751bf466ccf9154b64b8_sphera_vds_dns cache"
The source of the errors above is a corrupted zone file.
In order to recover the corrupted file, restore the zone file of the VDS from backup by copying it from C:\WINDOWS\system32\dns\backup to C:\WINDOWS\system32\dns
*Note – Manually modifying VDSs zone file may lead to the file's corruption.