Problem/SummaryWhen trying to add a domain, it comes up with error:
'Unable to add new domain. Please try again or contact support'
In the error logs you see this error:
2003-07-28 09:22:16 CWebsite.AddWebsiteEx Permission denied
2003-07-28 09:22:18 CDomain.AddDomainEx
2003-07-28 09:24:34 CWebsite.AddWebsiteEx Permission denied
2003-07-28 09:24:35 CDomain.AddDomainEx
2003-07-28 09:29:09 CWebsite.AddWebsiteEx Permission denied
Make sure that the system identity (default HELM_ADMIN):
- Is on all the Helm controlled servers
- Is in the Administrators group only (not Users group)
- Has the same password as on the control server.
If these are different or the user is missing from a remote server then you will get this issue.