Article ID: 3415, created on Nov 30, 2007, last review on Apr 18, 2012
Failed to create Account
Error processing credit card: We can't process your order right now, because
the private key isn't loaded. Please try again later. Support has been
notified about this problem.
The problem is that you have enabled "Credit Card Encryption", and you didn't load your private key after the last H-Sphere restart.
The private key is stored in RAM (NOT ON THE DISK!) and must be uploaded every time the control panel is resarted!