Article ID: 3251, created on Nov 30, 2007, last review on May 10, 2014
The exclamation mark means that some packages are not installed on the unix box.
To check this issue:
1. Log in as root to the corresponding unix box that has such problem.
[root@]# /hsphere/shared/bin/hspackages -v
The hspackages script get set of installed logical servers or installed packages for each logical server (verbose mode).
This script is included into package hsphere-info-1-x
[root@cp ~]# rpm -qf /hsphere/shared/bin/hspackages
For more information about this script run:
[root@cp]# /hsphere/shared/bin/hspackages -v
common : hsphere-utils-1-4 : last
common : MySQL-client-4.1.21-0.glibc23 : expired
mail : hsphere-webmails-h2.5-2-22 : absent
If any packages are absent or expired, you have to install or update them:
#rpm -ivh http://www.psoft.net/shiv/HS/[OSCODE]/hsphere-webmails-h2.5-2-22.[ext]
where OSCODE is the code of the operating system, e.g.:
RH72 for RedHat 7.2,
RH73 for RedHat 7.3,
RHES for RedHat Enterprise Server,
RHES3 for RedHat Enterprise Server 3,
RHAS for RedHat Advanced Server,
RHES4 for RedHat Enterpise Linux 4, CentOS 4, White Box Enterprise Linux 4
Also ext is the package extension:
rpm for Linux,
tgz for FreeBSD.