Urchin assumes that the Administrative website is running under IIS, but this is removed in a WEBppliance for Windows server.
This error occurs because Urchin creates all customization links under an Admin website that doesn’t exist.
To fix this problem:
- Create a Virtual directory (e.g., UrchinC) under any live domain on the server (e.g. the default web site), and point it to C:\WINNT\system32\inetsrv\iisadmin\UrchinC with “Scripts Only” execute permissions.
- Access the URL: http://hostname/UrchinC/Urchinconfr.asp
IMPORTANT NOTE: Ensim does not recommend using Urchin’s conf files directly.