Search Engine: Elastic

Article ID: 132490, created on Apr 6, 2018, last review on Apr 9, 2018

  • Applies to:
  • Business Automation 7.3

Symptoms

On attempt to pay for order/invoice using option "Pay Using Available Credit" in CCPv2 the following error appears:

                        "java.lang.NullPointerException"

Cause

This error is caused by software related issue #PBA-84306 ""NullPointerException" on attempt to pay with avaialable balance if there are no payment methods shown in CCPv2". Please contact your Technical Account Manager or Pooled Technical Associate pta@odin.com to clarify the status of #PBA-84306.

Resolution

To workaround the issue it is required to mark some customer's Payment Method, which is supported by CCPv2, as default (in PCP). With such configuration option "Pay Using Available Credit" will work correctly.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 1def515ca613a5505aa21a4affa96e6b b2c3b33425dfc50c7d41a2efaa7f84f3

Email subscription for changes to this article
Save as PDF