Search Engine: Elastic

Article ID: 132479, created on Apr 5, 2018, last review on Apr 5, 2018

  • Applies to:
  • Operations Automation 7.0

Symptoms

After removal the SpamExperts service from a domain, corresponding MX record still exists.

Cause

The DNS record refers to the older application instance which does not exist anymore. As a result, the new app instance cannot either create new MX record or delete the old one.

Resolution

Contact Odin Technical Support in order to remove the old DNS record.

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