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Article ID: 132469, created on Apr 2, 2018, last review on Apr 2, 2018

  • Applies to:
  • Operations Automation

Symptoms

Office 365 subscriptions in Disabled (OA) and Terminated \ Stopped (BA) state are displayed on the Licenses tab of CCPv1.

The following error appears on attempt to manage them:

{ "code": 500, "message": "You have no active license associated with the subscription. The upgrade is only possible for a single active license per subscription.", "additionalNonlocalizableMessage": "" }

Same time, they are hidden in CCPv2 user interface - as it expected.

Cause

Subscriptions in Disabled state are not filtered and displayed in CCPv1.

Feature Request #PFR-1598: "Office 365: Hide "Disabled" subscriptions from the "Licenses" tab, which returned by "getMSSubscriptionsInfoFast" method" has been addressed to Odin Development team.

Resolution

Contact pta@odin.com or TAM to trace the status of the Feature Request.

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