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Article ID: 132449, created on Mar 28, 2018, last review on Mar 28, 2018

  • Applies to:
  • Business Automation 7.3

Symptoms

Billing task NotifyOrderCompleted or NotifyOrderCancelled or NotifyPaymentOK fails with the output like:

Execution Failed: Parallels Operations Automation error #error_code #-1, extype_id #-1, module_id #, Can't modify property 'packageId'.

In the core.log on the OA Management Node the following may be observed:

Mar 21 04:30:11.353 : DBG [openapi:415828 remoting-task-102:1059 pau]: c.p.p.tracer entry: com.parallels.pa.service.notifications.ejb.OnScreenNotificationManagerBean.update(Message{id='b086131c-b615-404a-b4b7-ea8a325e368c', type=warning,
...
Mar 21 04:30:11.355 : DBG [openapi:415828 remoting-task-102:1059 pau]: c.p.p.s.a.e.AccountManagerBean loading account with aps id: 6c8b918d-205d-477d-9a8b-fa16498610a4
Mar 21 04:30:11.358 : DBG [openapi:415828 remoting-task-102:1059 pau]: c.p.p.tracer exit by exception: com.parallels.pa.service.notifications.ejb.OnScreenNotificationManagerBean.update com.parallels.pa.service.notifications.api.UnmodifiedOnScreenNotificationPropertyException: Can't modify property 'packageId'

Cause

The notification is tried to be completed after new version of the APS package.

The issue is acknowledged as POA-115009.

Resolution

Contact your Technical Account Manager to trace the status of the issue.

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