Search Engine: Elastic

Article ID: 132440, created on Mar 26, 2018, last review on Mar 26, 2018

  • Applies to:
  • Operations Automation 7.3

Symptoms

  1. Login from CCPv2 to Plesk deployed in OACI VPS does not work - the page displays infinity loading image or blank page

  2. APS proxy is configured under Provider Control Panel > System > Settings > APS Connection: Proxy settings.

  3. APS controller public host name is reconfigured under Provider Control Panel > System > Settings > System Properties.

Cause

APS controller public host name configured under Provider Control Panel > System > Settings > System Properties is not available from Public Networks.

Resolution

If APS proxy is specified as APS controller public host name in system properties, Proxy node must met following requirements:

  • be accessible from public network,
  • have access to management node via BackNet,
  • have configured packet forwarding from public network to APS Controller in BackNet.

Please, refer to OAP Cloud Infrastructure Integration Guide and configure access to Proxy node from Public networks.

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