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Article ID: 132431, created on Mar 22, 2018, last review on Mar 22, 2018

  • Applies to:
  • Business Automation 7.2
  • Business Automation 7.3

Symptoms

During purchasing SSL certificate in Store CSR filed is too small to paste valid certificate request.

Cause

This issue is caused by #PBA-83347 "CSR field in Online Store is too short for entering of CSR as a result not possible to buy Certificate using CSR". Contact your Technical Account Manager or Pooled Technical Associate Team at pta@odin.com to clarify the status of #PBA-83347.

Resolution

To workaround this issue, it is possible to perform the following actions on the Online Store node:

  • Copy the file /usr/local/bm/templatestore/includes/views/widgets/stra.inc to /usr/local/bm/templatestore/includes/views/widgets/certdata.inc:

    # cp /usr/local/bm/templatestore/includes/views/widgets/stra.inc /usr/local/bm/templatestore/includes/views/widgets/certdata.inc
    
  • Then change the owner and the group of the copied file to apache:

    # chown apache:apache /usr/local/bm/templatestore/includes/views/widgets/certdata.inc
    

Replace "class STRA" to "class CERTDATA" in the following file:

/usr/local/bm/templatestore/includes/views/widgets/certdata.inc 

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