Search Engine: Elastic

Article ID: 132428, created on Mar 22, 2018, last review on Mar 22, 2018

  • Applies to:
  • Operations Automation 7.1
  • Operations Automation 7.2
  • Operations Automation 7.3

Symptoms

If Billing menu items are disabled according to the Operations Provider's Guide , the button Reassign User Licenses at CCPv2 > Office 365 still works, but the below error message is displayed:

Resource limit is exceeded. Please contact provider.

although there are enough free licenses.

Cause

This behavior was aknowleged as a software isse APSA-19627 and will be fixed in future relases of the Office 365 APS application.

Resolution

Please contact your Technical Accoutn Manage in order to clarify the current status of the issue.

In order to work around the issue and hide the error message, please apply the below solution:

  1. Go to OA > System > Settings > CCP v2 Navigation
  2. Search for the view view-plugin@http://www.parallels.com/ccp-billing#bizApiPlugin
  3. Tick the checkbox next to the view and click Show

31987597efff5a3a9ce779cc203bbe5e caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 5356b422f65bdad1c3e9edca5d74a1ae 1941880841f714e458ae4dc3d9f3062d 8c199f0ee4305da1a577740620df4a51 dd79f16c76b9dca75205ab5e9f5465ea

Email subscription for changes to this article
Save as PDF