Search Engine: Elastic

Article ID: 132419, created on Mar 21, 2018, last review on Mar 21, 2018

  • Applies to:
  • Operations Automation 7.2
  • Business Automation 7.2

Symptoms

When clicking the button Buy New License at CCPv2 > Office365 > Administration/License, the screen with the available offers is loading too slow.

Cause

When CCP v2 sends a request to Billing to retrieve available service plans, Billing returns all Office 365 service plans regardless of their publication status, i.e. even unpublished service plans are returned by the query. Such plans are not displayed in CCP v2, however it affects the performance.

Such behavior was considered a software issue PBA-84213 and will be fixed in future product updates.

Resolution

Please contact your Technical Account Manager in order to clarify the current status of the issue.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 31987597efff5a3a9ce779cc203bbe5e 5356b422f65bdad1c3e9edca5d74a1ae 1941880841f714e458ae4dc3d9f3062d ef171e3fccb12bd8e09076a7b49212c0 b2c3b33425dfc50c7d41a2efaa7f84f3

Email subscription for changes to this article
Save as PDF