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Article ID: 132418, created on Mar 21, 2018, last review on Apr 10, 2018

  • Applies to:
  • Operations Automation


The following error message appears on attempt to synchronize an Office 365 account in CCP:

DeltaLink older than 30 days is not supported.


In order to avoid full synchronization of an Office 365 tenant, Microsoft provides a differential hash, know as DeltaLink. Recently, the TTL of the DeltaLink was changed from unlimited to 30 days.

Request #APSA-19622: "Azure AD GRAPH API Error: 'DeltaLink older than 30 days is not supported.'
" has been addressed to Odin Development team to implement functionality change.


Contact or TAM to trace the status of the request.

Contact Odin Technical Support in order to reset the DeltaLink value manually.

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