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Article ID: 132404, created on Mar 17, 2018, last review on Mar 17, 2018

  • Applies to:
  • Operations Automation

Symptoms

Office 365 autoconf.py script fails:

File "/root/O365_16.8.2/O365-Import/poaupdater/openapi.py", line 196, in __call__
raise OpenAPIError(resp)
poaupdater.openapi.OpenAPIError: ERROR:  insert or update on table "Plan" violates foreign key constraint "Plan_planCategoryID"
DETAIL:  Key (planCategoryID)=(1) is not present in table "PlanCategory".

Cause

Software-related issue #APSA-17057: "Error when starting autoconf.py".

Resolution

The issue is fixed in Office 365 16.8.3 package version. Consider application upgrade.

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