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Article ID: 132338, created on Mar 6, 2018, last review on Mar 6, 2018

  • Applies to:
  • Operations Automation 7.3

Symptoms

After enabling CCP v2 for an account, if an old APS 2 application without CCP v2 support is present on a subscription, there is a menu item drawn in CCP v2, but pressing it puts you back on the Home page.

Cause

The behavior is recognized as a software issue APS-44436: aps2 legacy application is shown in CCPv2 left menu although it does not have ui/service navigation

Resolution

There is no workaround, such menu items cannot be disabled.

Contact TAM or PTA (pta@odin.com) to request a fix for the issue.

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