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Article ID: 132320, created on Mar 5, 2018, last review on Mar 5, 2018

  • Applies to:
  • Business Automation 7.3

Symptoms

  1. Go Home > Operations > Tasks
  2. Switch to Active tasks tab

Several running tasks which status does not change for a long time can be observed.

In billing_boot.out.log, the following entry can be oberved:

*** Error in `/usr/local/bm/bin/scheduler': double free or corruption (fasttop): 0x00007f49340bafa0 ***

Cause

The issue was caused by #PBA-84075 "boost::property_tree::json_parser_fixed::read_json is not thread safe and cases sigfaults".

Resolution

Please contact your Technical Account Manager or a member of Pooled Technical Associates team to clarify status of the software-related issue.

As a workaround, please, restart pba service:

# service pba restart

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 1def515ca613a5505aa21a4affa96e6b b2c3b33425dfc50c7d41a2efaa7f84f3

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