Search Engine: Elastic

Article ID: 132317, created on Mar 2, 2018, last review on Mar 2, 2018

  • Applies to:
  • Business Automation

Symptoms

Unable to obtain Service Plan description in the Online Store: the More details [?] link does not work.

Cause

Code flaws in the /usr/local/bm/templatestore/webroot/http/info.php source code file on the Online Store node.

Resolution

Check the common Apache /var/log/httpd/error_log file on the Online Store node and obtain all the entries marked as PHP Fatal error. Then check its origination and try to fix.

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