Search Engine: Elastic

Article ID: 132304, created on Feb 28, 2018, last review on Feb 28, 2018

  • Applies to:
  • Operations Automation 6.0

Symptoms

The pem.ad.binding.getUserInfo OA API method returns 0 value instead of complete LDAP path for a user without external services assigned (for instance, Lync service).

Cause

The following set of API methods process users with external services assigned only:

pem.ad.binding.addUserBinding
pem.ad.binding.removeUserBinding
pem.ad.binding.getUserInfo

They do not process them even if user(s) exist on the Active Directory side, but have no external services assigned.

Resolution

Documentation improvement request #POA-114838: "[Documentation] Correct the pem.ad.binding.addUserBinding, pem.ad.binding.removeUserBinding and pem.ad.binding.getUserInfo API methods description" has been created to reflect this limitation in the Provider's Guide.

Please contact pta@odin.com or TAM to trace its status.

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