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Article ID: 132257, created on Feb 16, 2018, last review on Feb 20, 2018

  • Applies to:
  • Operations Automation

Symptoms

There is no way to purchase an Addon via Office 365 tab in CCPv2 interface.

Cause

Request #APSA-18279: "It is not posible to buy add-on to existing license in Office 365 tab" has been addressed to Odin Development team in order to implement such functionality.

Resolution

Contact pta@odin.com or TAM to check the status of the request.

Workaround: use the following CCPv2 screen to adjust Addon quantity:
CCPv2 > Account (tab) > Subscriptions > [a subscription] > Change Resource Limit.

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