Search Engine: Elastic

Article ID: 132251, created on Feb 16, 2018, last review on Feb 16, 2018

  • Applies to:
  • Operations Automation 7.2

Symptoms

Cannot access MyLittleAdmin interface from PleskCP.

MyLittleAdmin interface does not open unless corresponding A record is added to DNS zone of brand domain:

A mssql.{webspace_id}.example.com    203.0.113.2

otherwise 'Server not found' error is returned.

Cause

Software issue WHM-3571. WebHosting Plesk does not create necessary records do DNS zone automatically to make users access MyLittleAdmin.

Workaround

  1. Find Technical Name of affected webspace on PCP > WebHosting Plesk > Webspaces tab.
  2. Open the zone of parent domain of webspace.
  3. Add A records like:

    mssql.{webspace_id}.example.com      203.0.113.2
    

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 31987597efff5a3a9ce779cc203bbe5e 1941880841f714e458ae4dc3d9f3062d

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