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Article ID: 132238, created on Feb 14, 2018, last review on Feb 14, 2018

  • Applies to:
  • Business Automation

Symptoms

Reseller setup wizard fails with error: "No access rights granted to method".

The error can be found in the Problem Reports list or in the billing.log in case reseller initialization wizard hangs due to a large number of delegated plans.

Problem report related to the issue looks like the following in the: Home - System - Logs - Problem Reports

1730249 0xb390bec5 System ErrorNo access rights granted to method [Reseller Company name] 14-Feb-2018 06:33:25 Control Panel No

Details: Method billing_56102::STORES_Object.GetStoreListForRESELLERGATE is forbidden for user xxxx

Cause

Reseller's User (xxxx) has custom (or modified) role "Full Access", which does not have privilege "CONFIG_STORE".

Resolution

Create another custom role under Reseller's Vendor, which has privilege "CONFIG_STORE" Attach new customer role to problematic user.

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