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Article ID: 132230, created on Feb 12, 2018, last review on Feb 15, 2018

  • Applies to:
  • Business Automation 7.2

Symptoms

Provider has configured Black_SP fraud screening plugin. Trying to "Mark as fraud" Sales Order based on delegated plan, the following error appears:

ERROR: current transaction is aborted, commands ignored until end of transaction block

Cause

The issue is caused by #PBA-83858 "Duplicate key error when marking a reseller's customer's order as fraud using the BLACK_SP fraud plugin"

Resolution

To workaround the issue, it is possible to remove the service plan from a plugin's blacklist and mark the order as a fraudulent.

After that, the plan will be automatically added to the list again.

Additional note:

If an order contains provisioning items for two service plans, then both of them will be added to the blacklist.

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