Search Engine: Elastic

Article ID: 132198, created on Feb 7, 2018, last review on Feb 7, 2018

  • Applies to:
  • Business Automation 7.1
  • Business Automation 7.2
  • Business Automation 7.3

Symptoms

A Service Plan that is based on some PEMGATE Service Template has a Resource Rate that is provisioned through DUMMYGATE. A vendor has configured a role with only one privilege PROVISIONING_MANUAL_OPS and set up two provisioning queues to track the status of the plan's provisioning items in different statuses.

A user having such role is able to view the provisioning item when it is in the Manual status. After the status is changed to Completed, the user cannot open that item with a message shown:

No access rights granted to method

Cause

This behaviour caused by the software-related issue PBA-83919. It affects only DUMMYGATE-based provisioning items for resources that belong to some PEMGATE Service Plan.

Resolution

User role can be extended by adding one of the following privileges:

  • PRODUCT_MANAG_CONFIGURE
  • PRODUCT_MANAG_MODIF_PLANS
  • PRODUCT_MANAG_VIEW_PLANS

Refer the Billing Provider's Guide for choosing the appropriate privilege.

To clarify the status of PBA-83919, contact your Technical Account Manager or any member of the Pooled Technical Associate team at pta@odin.com.

7c0b495571a6c1bec50e4f324a20ec14 caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 198398b282069eaf2d94a6af87dcb3ff b2c3b33425dfc50c7d41a2efaa7f84f3 1def515ca613a5505aa21a4affa96e6b ef171e3fccb12bd8e09076a7b49212c0

Email subscription for changes to this article
Save as PDF