Search Engine: Elastic

Article ID: 132146, created on Jan 27, 2018, last review on Feb 12, 2018

  • Applies to:
  • Operations Automation 7.3

Symptoms

  1. After OA upgrade to 7.3 version APS-related screens are hanging in endless loading or appear blank.

  2. Browser console contains the following messages during opening of screens:

    Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://undefined') does not match the recipient window's origin ('https://example.com').
    

    where https://example.com - is a name of customer's brand.

Cause

Fresh version of OA cannot handle the cache of brands that remained on UI nodes since previous version of product.

Additionally, the Feature Request PFR-1370 Clear brand's cache on brand node has been submitted to the Development Team to perform this procedure in scope of Post-Upgrade actions.

Resolution

This issue can be fixed by clearing brand's cache on brand node with restart of pau service afterwards:

# rm -rf /var/cache/brands/*
# /etc/init.d/pau restart

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 dd79f16c76b9dca75205ab5e9f5465ea 1941880841f714e458ae4dc3d9f3062d

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