Search Engine: Elastic

Article ID: 132131, created on Jan 25, 2018, last review on Jan 25, 2018

  • Applies to:
  • Operations Automation

Symptoms

Customer imports Office 365 subscriptions from Microsoft Cloud to Odin Automation. importSubsCSP.py script fails:

Importing the Subscription for the Account #100123 failed: HTTP Error 500: Internal Server Error(Unknown CustomerClassGet response format.).

Cause

Software-related issue #APSA-19359: "[O365] Need to extend the support of the private billing API method CustomerClassGet".

Resolution

Contact pta@odin.com or TAM to trace the status of the issue.

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