Search Engine: Elastic

Article ID: 132124, created on Jan 24, 2018, last review on Feb 5, 2018

  • Applies to:
  • Operations Automation 7.1
  • Operations Automation 7.2

Symptoms

  1. During the WebHosting Plesk module deployment task Install PA agent on node pleskwweb01 fails with the following output message:

    Failed to execute command 'PAgent.exe'. Check logs in 'c:\POA_Deploy' at host '10.5.11.241' for more details about the reasons of failure.
    
  2. The following strings could be found in the /var/log/pa/core.log :

    Aug  2 06:29:21.712 : DBG [task:111486:27551 1:1007:7f19b7dfd700 SharedNodeRegistrator ]: [ SharedNodeRegistrator_impl::WindowsNodeRegistrator_impl::taskInstallAgent] Token '280FF334-773B-11E7-8000-02EB3B712A23' was issued for host 'pleskwweb01'
    Aug  2 06:29:32.466 : DBG [0:3320:f04 p:-default-threadpool;-w:-Idle:395 pau]: c.p.p.s.d.e.DBServiceBean ' SELECT 1 FROM registrator_add_host_tokens  WHERE host =  ?  AND token =  ?'. Parameters: [pleskwweb01.lab.local, 280FF334-773B-11E7-8000-02EB3B712A23] [sqlpid: 11722]
    
  3. Windows node is registered in domain.

Cause

This issue was acknowledged as the software issue #POA-112649 WHM fails to register Windows server which is AD domain member.

Please, contact your Technical Account Manager or member of the Pooled Technical Associate team in order to clarify status of this issue.

Resolution

To workaround the issue:

  1. Cancel failed tasks for service node registration.
  2. Remove the host from Domain.
  3. Register the host in Odin Automation as Web Hosting Plesk node.

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