Search Engine: Elastic

Article ID: 132106, created on Jan 22, 2018, last review on Jan 22, 2018

  • Applies to:
  • Operations Automation

Symptoms

Task Provisioning "tenant" for APS application fails with the output:

APS Application Error:
403 Forbidden
Authentication Failed.

In /var/log/pa/core.log the following error can be found:

Jan 01 12:34:56.548 : ERR [rest:498194 1:28305:7f46d0ff9700 SAAS 891515535]: [ initResourceOwnerSecurityContext] Resource selected for impersonation does not belong to the requesting application.
Jan 01 12:34:56.548 : DBG [rest:498194 1:28305:7f46d0ff9700 lib 891515535]: [ initResourceOwnerSecurityContext] {module_id="APSManager"; code="53"} Authentication failed.

Cause

Wrong configuration of the Service Template for the subscription.

Resolution

Check that resources of Service Template belong to the same APS instance of the APS Application. Remove resources of the different APS instance and resubmit the failed task.

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