Search Engine: Elastic

Article ID: 132103, created on Jan 22, 2018, last review on Jan 22, 2018

  • Applies to:
  • Operations Automation

Symptoms

Billing Period of a reactivated subscription cannot be changed in Microsoft Cloud.

Example:
1. Customer purchased Business Essentials subscription in OA with annual Billing Period;
2. Customer destroyed this subscription;
3. Customer purchased Business Essentials subscription but under another Service Plan - with monthly Billing Period;
4. Office 365 Endpoint reactivated previous subscription in Microsoft Cloud, but its Billing Period is annual anyway.

Cause

Microsoft Cloud does not support Billing Period attribute modification for subscriptions.

Resolution

Request #APSA-19457: "Office365: "BillingPeriod" property is not taking into account upon subscription reactivation" has been addressed to Odin Development team in order to handle this case on the OA side.

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