Search Engine: Elastic

Article ID: 132081, created on Jan 18, 2018, last review on Jan 18, 2018

  • Applies to:
  • Operations Automation

Symptoms

Azure CSP: Archiving and deleting old reports Periodic tasks for all application instances fail:

core-ear/job-ejb/PeriodicApsServiceCallTask!com.parallels.pa.service.job.api.PeriodicApsServiceCallTask -- service jboss.naming.context.java.global.core-ear.job-ejb."PeriodicApsServiceCallTask!com.parallels.pa.service.job.api.PeriodicApsServiceCallTask"

core.log contains additional information and exposing the javax.naming.NameNotFoundException exception:

DBG [task:7667026 EJB-default---6:857 pau]: c.p.p.s.p.e.PeriodicTaskManagerBean Task with id: 7667026 failed with exception: javax.naming.NameNotFoundException: core-ear/job-ejb/PeriodicApsServiceCallTask!com.parallels.pa.service.job.api.PeriodicApsServiceCallTask -- service jboss.naming.context.java.global.core-ear.job-ejb."PeriodicApsServiceCallTask!com.parallels.pa.service.job.api.PeriodicApsServiceCallTask"
    at org.jboss.as.naming.ServiceBasedNamingStore.lookup(ServiceBasedNamingStore.java:106)
    at org.jboss.as.naming.NamingContext.lookup(NamingContext.java:207)
    at org.jboss.as.naming.NamingContext.lookup(NamingContext.java:184)
    at org.jboss.as.naming.InitialContext$DefaultInitialContext.lookup(InitialContext.java:237)

Cause

com.parallels.pa.service.job.api.PeriodicApsServiceCallTask class was removed in Odin Automation 7.3 platform version while periodic task keeps this parameter hard coded.

This behavior has been addressed to Odin Development team as request #APS-43991" "Azure CSP: Archiving and deleting old reports" Periodic task fails: "javax.naming.NameNotFoundException".

Resolution

Contact Odin Technical Support to apply internal workaround for all such tasks.

Contact pta@odin.com or TAM to trace the status of the request.

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