Search Engine: Elastic

Article ID: 132060, created on Jan 15, 2018, last review on Jan 15, 2018

  • Applies to:
  • Operations Automation 7.1
  • Operations Automation 7.2

Symptoms

Customer unable to clone Windows VM in Virtuozzo PCS6 cluster. Following error represented in /var/log/pa/vps.vm2vf.log on the hardware node that hosts the affected VE:

2017-11-03 16:44:13,800 (2624e0a4-d0f1-428d-8fd6-2769f459420c remote_clone_ve_cb callback) INFO  CallbackWithCapacityAndIdMediator1480 [Thread-273876] - XML: <Envelope xmlns=""><correlationId>CALLBACK_60da097f-3ac0-429a-b7b8-06d736e0e4fc</correlationId><kind>1490</kind><payload>// callback remote_clone_ve_cb done_with_message
{
  "rc" : -2147282889,
  "node_timestamp" : 3227302928330884882,
  "msg" : "The virtual machine is stored on a shared storage device and cannot be cloned. To clone this virtual machine, copy it first to your local disk drive."
}</payload></Envelope> to destination queue://client

Cause

Software related issue #CCU-17350 remote_clone for Windows VM in Virtuozzo 6 cluster is broken.

Resolution

Please contact your Technical Account Manager or Pooled Technical Associate in order to clarify current status of the issue.

31987597efff5a3a9ce779cc203bbe5e caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 5356b422f65bdad1c3e9edca5d74a1ae 1941880841f714e458ae4dc3d9f3062d 8c199f0ee4305da1a577740620df4a51

Email subscription for changes to this article
Save as PDF