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Article ID: 132058, created on Jan 14, 2018, last review on Jan 14, 2018

  • Applies to:
  • Operations Automation

Symptoms

Cannot uninstall Exchange-related packaged from an Exchange service node. The LazyInitializationException message is displayed.

Cause

There are existing Exchange organizations provisioned on the Exchange service node.

Resolution

  1. Go to OA > Services > E-Mail > Other > Services
  2. Click the Exchange host supposed to be deleted
  3. Click the Customer Services tab to find the subscriptions which have a service provisioned on this service node

The Exchange services of the found subscriptions should be either unprovisioned or moved to another Exchange node/cluster. In case the services should be re-assigned to another Exchange node/cluster, please contact Odin Technical Support.

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