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Article ID: 132056, created on Jan 14, 2018, last review on Jan 14, 2018

  • Applies to:
  • Operations Automation

Symptoms

On attempt to place an Office 365 order, on step 2 after subscription period is specified, the error 404 is displayed.

Cause

Incorrect BM_ProvisioningParams.xml file was left from previous Office 365 version.

Resolution

  • Make sure the corresponding Billing customizations are applied as described in KB130232
  • Restart Billing services:

    # service pba restart
    

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