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Article ID: 132023, created on Jan 8, 2018, last review on Jan 8, 2018

  • Applies to:
  • Business Automation 7.2
  • Business Automation 7.3

Symptoms

The renewal order has been automatically generated and was not payed in time or failed due to whatever reason, the domain changed its status to "Expired". After the issue with the renewal order has been resolved, it was completed successfully, however the domain status is left "Expired" in CCP v2.

Cause

The issue is caused by the bug with id #POA-113450 ("[CCPv2] Domain status stays Expired after auto-renewal"). The bug is fixed in OSA 7.3.

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