Search Engine: Elastic

Article ID: 132005, created on Jan 3, 2018, last review on Jan 3, 2018

  • Applies to:
  • Business Automation

Symptoms

When the path below is followed: Home > Products > Service Plans > some plan > Subscriptions > any subscription > Customer > Terms and Conditions

an exception in BA control panel can be seen:

Bad type in the table of BM::AcceptedTerms_CustomerActualAcceptedTermsList, column 7. AC type 11, should be 31(LISA type LOCSTR250).

Cause

The issue is caused by the bug with id #PBA-82717 ("Page with terms and conditions cannot be opened").

Resolution

Reach the same screen using the different path. Please contact your TAM/pta team regarding the status of the bug.

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