When the path below is followed: Home > Products > Service Plans > some plan > Subscriptions > any subscription > Customer > Terms and Conditions
an exception in BA control panel can be seen:
Bad type in the table of BM::AcceptedTerms_CustomerActualAcceptedTermsList, column 7. AC type 11, should be 31(LISA type LOCSTR250).
The issue is caused by the bug with id #PBA-82717 ("Page with terms and conditions cannot be opened").
Reach the same screen using the different path. Please contact your TAM/pta team regarding the status of the bug.