Search Engine: Elastic

Article ID: 132000, created on Jan 2, 2018, last review on Jan 2, 2018

  • Applies to:
  • Operations Automation 7.0
  • Operations Automation 7.1
  • Operations Automation 7.2

Symptoms

There is a discrepancy in representation of TXT records for domains - some TXT records are represented with quotation marks:

TXT example.com.    "v=spf1 include:outlook.com ~all"

And the others are represented without:

TXT example.com.    testrecord

Both TXT records have been provisioned properly and contain quotation marks on DNS servers.

Cause

This behaviour is caused by the difference in UI representation between versions of Odin Automation:

  • In Odin Automation 6.0.9 and below, TXT records are represented with quotation marks.
  • In Odin Automation 7.0 and higher, TXT records are represented without quotation marks.

TXT records with quotation marks were created before the upgrade to Odin Automation 7.0.

Resolution

Even though the records are fully functional, their appearance can be changed by their removal and adding back.

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