Search Engine: Elastic

Article ID: 131986, created on Dec 28, 2017, last review on Dec 28, 2017

  • Applies to:
  • Operations Automation 7.2

Symptoms

After upgrade to Odin Automation 7.2 task Execute operation 'massUpdatePanelApps' fails with the error like:

stderr: cp: cannot stat '/usr/local/aps/059873c1-7d17-4f1e-bd25-edea1b5873e2/scripts/config/*': No such file or directory

Cause

Application instance upgrade might initially fail due to various reasons.

However, rollback scenario incorrectly covers the situation, leaving certificates in the temporary location.

As a result, on next task reruns, the application cannot establish a connection with the APS Controller.

This behaviour is acknowledged as CCU-17558.

Resolution

Contact your Technical Account Manager to trace the status of CCU-17558.

Contact Technical Support to fix affected application instances.

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 31987597efff5a3a9ce779cc203bbe5e 1941880841f714e458ae4dc3d9f3062d

Email subscription for changes to this article
Save as PDF