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Article ID: 131979, created on Dec 27, 2017, last review on Dec 27, 2017

  • Applies to:
  • Operations Automation 7.2

Symptoms

Periodic task manager contains failed tasks "Synchronize resource usage for APS application instance #00001 (Plesk in VPS Panel)" without any particular error. The task may be related to non existent instance.

Cause

Those tasks must not be listed there.

They were created as a result of bug #APS-21573 which was already fixed in OA 7.0, however consequences remained.

The tasks were created for those instances which have no records in saas_application_instances table.

Resolution

To remove the task and add the necessary records to DB contact Odin Technical Support

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