Search Engine: Elastic

Article ID: 131880, created on Dec 8, 2017, last review on Dec 8, 2017

  • Applies to:
  • Operations Automation 7.2

Symptoms

After upgrade to 7.1 FileManager shows either blank page or returns the following error:

Invalid backend response.
Data is not JSON.

TLS is set up in the /etc/proftpd.h2e.conf file on the NG node, where the webspace is located:

<IfModule mod_tls.c>
        TLSEngine on
        TLSLog /var/log/h2e-ftp/tls.log
        TLSRequired off
        TLSRSACertificateFile /etc/proftpd-cert.h2e
        TLSVerifyClient off
</IfModule>

Cause

New TLS configuration was not applied during upgrade.

Resolution

Modify /etc/proftpd.h2e.conf file, adding following string:

TLSOptions NoSessionReuseRequired

Corresponding part of config should looks like:

<IfModule mod_tls.c>
        TLSEngine on
        TLSLog /var/log/h2e-ftp/tls.log
        TLSOptions NoSessionReuseRequired
        TLSRequired off
        TLSRSACertificateFile /etc/proftpd-cert.h2e
        TLSVerifyClient off
</IfModule>

After that restart the ProFTPD service:

# service proftpd restart

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 31987597efff5a3a9ce779cc203bbe5e 1941880841f714e458ae4dc3d9f3062d

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