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Article ID: 131869, created on Dec 6, 2017, last review on Dec 6, 2017

  • Applies to:
  • Operations Automation 7.2
  • Business Automation 7.2

Symptoms

CCPv2.
"Activate Office 365" modal pop-up window. On attempt to enter password manually, input field focus is jumping between Microsoft Account and Password fields until password become valid.

Steps to reproduce:
1. CCPv2 > Office 365 (tile) > Not Activated User > Actions > Activate;
2. Delete some characters from the "Password" field until it is considered as invalid (too short);
3. Click on the "Password" field and enter a symbol (or try to delete a symbol);
4. Input focus is moved to the "Microsoft Account" field;
5. Enter several symbols until password itself is considered as valid (green underline);
6. Now focus does not jump back and forth and behaves normally;

Cause

Software-related issue #APSA-19292: "Activate Office 365" pop-up behavior: focus of input fields is changing constantly while password is not valid".

Resolution

Please contact pta@odin.com or TAM to trace the status of the request.

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