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Article ID: 131861, created on Dec 5, 2017, last review on Dec 5, 2017

  • Applies to:
  • Operations Automation 7.2

Symptoms

After Odin Automation upgrade to 7.2 version, VE console stops working for all Virtual Environments on a particular Virtuozzo 6.0 hardware node.

The state of "Remote Display" for such VEs is STOPPED, while it's configured in automatic mode:

[root@vz01 ~]# prlctl list -i 1000010.example
Remote display: mode=auto address=0.0.0.0
Remote display state: stopped

Cause

The cause behind the discrepancy of the state of VNC server (auto + stopped) lies on Virtuozzo level. OACI does not handle such combination of states. The behavior is planned to be improved in scope of internal request CCU-17448.

Resolution

Disable VNC automatic mode for all VEs on the node:

# for i in `prlctl list -Hao uuid`; do prlctl set $i --vnc-mode off; done

This should make the console operable in Customer's CP.

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