Search Engine: Elastic

Article ID: 131822, created on Nov 27, 2017, last review on Feb 15, 2018

  • Applies to:
  • Operations Automation 7.2
  • Operations Automation 7.3

Symptoms

VPS tab loads slowly in CCP v2. Browser debug shows that most time-consuming operation is the request /sm/subscriptions.

The account owns a great amount (more than thousands) of active or terminated subscriptions.

Cause

The issue is caused by the bug with id #CCU-16913 ("Slow CCPv2 loading on VPS tab on account with lots of subs ( even disabled)").

Resolution

Contact your TAM or PTA Team (pta@odin.com) to trace the status of the issue.

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