Search Engine: Elastic

Article ID: 131820, created on Nov 26, 2017, last review on Nov 26, 2017

  • Applies to:
  • Operations Automation 7.1

Symptoms

On attempt to turn on Firewall for VPS server via CCPv2 the following message appears in panel:

"Failed to perform the operation, please try again later or contact administrator." 

At the same time, browser console logs the message below:

"[IM] An attempt to create a duplicate object. Please double check your data"

As the result, firewall is not activated.

Cause

The cause of this behavior are duplicated firewall rules, which are contained in APS resource of affected VPS. It was found that duplicates are inserted upon VE recreation if Plesk Panel is installed. Such behavior has been recognized as software-related issue CCU-14675.

Resolution

Please contact your Technical Account Manager or a member of PTA team in order to track the status of CCU-14675. In order to apply workaround for this issue please contact Odin Technical Support.

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 8c199f0ee4305da1a577740620df4a51 1941880841f714e458ae4dc3d9f3062d

Email subscription for changes to this article
Save as PDF