Search Engine: Elastic

Article ID: 131806, created on Nov 22, 2017, last review on Nov 22, 2017

  • Applies to:
  • Plesk Sitebuilder 4.5 for Linux/Unix
  • Operations Automation 6.0

Symptoms

  1. Site cannot be published, the following error is shown in Sitebuilder Wizard:

    The site has been published with errors. Cannot update modules data.

  2. Site can not be opened - 500 internal server error shown.

  3. If hosted in NG cluster, a bunch of stuck processes for affected sites can be found and a lot of errors in site errors.log:

Error on LVE enter -7 LVE id (webspace_id)

Error on LVE enter -7 LVE id (webspace_id)

Cause

/var/www/vhosts/10/<id>/webspace/httpdocs/data/storage/sb_modules.php-journal file that was not removed and does not have access permissions.

Resolution

Sitebuilder 4.5 updates SQLite database file sb_modules.php on the publishing host. File sb_modules.php-journal is created by SQLite at the start of a transaction and should be removed upon commit.
If this files were not removed site can not be published.

Find such files:

find /var/www/vhosts -iname 'sb_modules.php-journal' -size 0c

and delete them manually.

To avoid further issues apply solution from KB article #6466

f7f840260c1591440648a375a64b5b75 0efe2234e2ce513f2186f26c68447702 56797cefb1efc9130f7c48a7d1db0f0c fad6dc0c8e983c17ae70a51ac7952cd0 d055be4fdc562a8ecb8e6d0bf419f946 ea6a61e571a858aa6019ceb068ea403a 5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

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