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Article ID: 131792, created on Nov 19, 2017, last review on Nov 19, 2017

  • Applies to:
  • Operations Automation 6.0
  • Business Automation 6.0

Symptoms

Office 365 autoconf.py script fails:

[DEBUG] call method pem.APS.getApplications({'aps_application_id': 'http://www.parallels.com/Office365'})
Cannot initialize Autoconfigurator
Traceback (most recent call last):
...
xmlrpclib.ProtocolError: <ProtocolError for localhost:8440/RPC2: 401 Unauthorized>

Cause

Public API HTTP Authentication is enabled.

Resolution

Disable the Public API HTTP Authentication as it is not supported by Office 365 application. Please refer to the https://kb.odin.com/en/131037 for more details.

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