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Article ID: 131756, created on Nov 10, 2017, last review on Nov 10, 2017

  • Applies to:
  • Operations Automation 6.0
  • Business Automation 7.0
  • Business Automation 7.1
  • Business Automation 5.5
  • Business Automation 6.0

Symptoms

An attempt to open Resources tab of a terminated subscription fails with the following error:

Parallels Operations Automation error #error_code #2006, extype_id #200, module_id #ResourceManagement, Subscription #1001111 does not exist.

Cause

The issue is caused by PBA-60779 "Exception "Subscription #ID does not exist.." on "Resources" tab in PCP for removed subscription".

Resolution

Please, contact your Technical Account Manager or member of the Pooled Technical Associates team to clarify status of the software-related issue.

For a workaround, please, contact Odin Technical Support.

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