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Article ID: 131753, created on Nov 10, 2017, last review on Nov 10, 2017

  • Applies to:
  • Operations Automation 7.1

Symptoms

Customer would like to delete PPM package, installed on the service node, but upon clicking "Deinstall", the following error message appears on the screen:

LazyInitializationException

The following error stack could be found in core.log:

[ AD::sc_impl::doCheckServiceUsed] <=== EXIT [0.112429]
...
DBG [... default-task-253:713 pau]: c.p.p.tracer exit by exception: com.parallels.pa.service.service.ejb.ServiceManagerBean.checkServiceUnusedorg.hibernate.LazyInitializationException: could not initialize proxy - no Session
...
    at com.parallels.pa.service.host.domain.Host_$$_jvste9d_69.getPrimaryName(Host_$$_jvste9d_69.java)
    at com.parallels.pa.service.service.ejb.ServiceManagerBean.checkServiceUnused(ServiceManagerBean.java:88)

Cause

Software related issue POA-111405 causes this type of errors if dependent on this package services still exist.

Resolution

Please contact Odin Technical support in order to workaround the issue.

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