After a subscription is transferred to another account, customers can no longer view information about domains in CCPv2. They encounter an error similar to the following:
Returned status 404. Message: undefined
HTTP request "http://example.com:8080/aps/2/resources/<resource UID>/features" returns 404 (Not Found).
This is a known software issue, "POA-113408: zoneinfo APS resource is not linked to new account in domain subscription transfer".
Odin has implemented a script called POA-113408-fix-domain-reginfo-owner.py, to solve this problem automatically.
The script must be placed on the management node (the recommended path is
/usr/local/pem/share). The script can be executed under CentOS 6 and CentOS 7, and can work only with Odin Automation 7.0, 7.1, and 7.2.
Note: The script is a temporary solution. Therefore, after the issue POA-113408 is resolved, the script will no longer be needed.
How to use the script
Run the script with Python:
It will correct all inconsistencies by updating the database.
You can run the script as many times as needed and you can add it to a cron task.
If you encounter any issues, contact our technical support service for assistance. Attach the output of the script to the ticket.