Search Engine: Elastic

Article ID: 131729, created on Nov 6, 2017, last review on Nov 6, 2017

  • Applies to:
  • Business Automation

Symptoms

The account is setup to use consolidated invoicing. The total of orders that exist to the statement day is 0 (e.g. there is a change order for -10 USD and a billing order for 10 USD). On the statement day the order with negative total was completed, no document was attached to it, order with positive total was not invoiced and was left in the status "Waiting for payment"/"Waiting for payment after provisioning" .

Cause

The issue is caused by the bug with id #PBA-82573 ("Incorrect orders processing in case the total of orders requiring consolidation is 0").

Resolution

Contact Odin Technical Support to complete an order.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF